Business Consulting

> Operational

Operational and Business Process Consulting

Our operational and business process consulting services focus on reducing costs and improving the quality of services provided within the insurance industry. We use our deep industry knowledge, practical experience and consulting expertise to help clients improve their business processes and operate more efficiently.

Operational Consulting

Our operational consulting services include:

Operational expense analysis, including benchmarking against industry data.
Service provider reviews and management.
Performance management including the design and monitoring of performance metrics.
Service provider selection.

Business Process Consulting

Our business process consulting services include:

Business process modeling to define current business processes.
Gap analysis identifying current and desired future business process models.
Business process re-engineering, identifying opportunities to improve efficiency through the realignment of processes and resources. Potential solutions include the automation of business processes, process standardization, re-deployment of resources (in-souring/outsourcing) and workload smoothing strategies.
Business process analysis supporting the implementation of technology solutions.
Education and change management programs.

For inquiries about our operational and business process consulting services, please contact us at info@newportrisk.com